Know exactly
what you pay.
No monthly fees or sign-up costs. Fees appear before payment.
Simple by design.
A 3.5% service fee is applied once to the total ticket price at checkout. The minimum is ₦250 for a one-ticket order or ₦500 for an order of two or more tickets. The fee is capped at ₦2,500 per order.
Deducted from ticket face value at settlement. Promoter terms are separate.
Free tickets have no service fee or organiser commission. Buyers pay nothing when booking a free ticket.
Try the numbers.
Standard fees calculated with the same rules as checkout.
- Ticket face price
- ₦5,000
- Buyer service fee
- ₦250
- Buyer pays
- ₦5,250
Organiser settlement estimate
- WapGate organiser commission
- ₦175
- Organiser settlement before promoter commission
- ₦4,825
Payment processing is not an extra buyer checkout line. Actual checkout is authoritative. Your event may have a negotiated commission or an organiser-paid buyer fee.
More about fees, settlement and payment processing
What ticket buyers pay
A 3.5% service fee is applied once to the total ticket price at checkout. The minimum is ₦250 for a one-ticket order or ₦500 for an order of two or more tickets. The fee is capped at ₦2,500 per order.
3.5%
Service fee per order
₦250
Minimum for a one-ticket order
₦2,500
Cap per order
What event organisers pay
WapGate takes a 3.5% commission on the face value of each ticket sold. It comes out of your proceeds, not the buyer's pocket. No sign-up fee and no monthly subscription.
3.5%
Commission on face value
Payment processing
Paystack processing is estimated at 1.5% plus ₦100 per transaction, capped at ₦2,000. The flat amount is waived below ₦2,500. It is not an extra checkout line.
Worked examples
One ticket, one buyer, standard organiser commission.
| Ticket price | Buyer service fee | Buyer pays | Organiser settlement before promoter fees |
|---|---|---|---|
| ₦2,000 | ₦250 | ₦2,250 | ₦1,930 |
| ₦5,000 | ₦250 | ₦5,250 | ₦4,825 |
| ₦15,000 | ₦525 | ₦15,525 | ₦14,475 |
Common questions
Who pays the service fee?
The buyer. It is shown at checkout before payment and is separate from the ticket price the organiser set.
Can the organiser absorb the buyer fee?
Yes. An organiser can choose to include the service fee in the ticket price so buyers see one flat number.
What about free tickets?
Free tickets have no service fee or organiser commission. Buyers pay nothing when booking a free ticket.
When is the organiser commission taken?
At settlement. WapGate deducts the commission from the organiser payout, so it never comes from the buyer.